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Traveling with Disabilities
In the event that you are getting
the itch to go south for the winter or even plan for future vacations,
this article may be of assistance to you!
SATH, the Society for Accessible
Travel and Hospitality, is a non-profit membership organization consisting
of consumers, tour operators, and professionals in the hospitality industry.
Ms. Jani Nayar, the Operations Manager for the New York City headquarters
office of SATH, addressed the June Support Group in a lively discussion
about strategizing and planning for accessible travel for individuals
with ALS and their travel companions.
Air travel with wheelchairs
Ms.
Nayar continued her discussion with some tips for wheelchair users planning
air travel in the United States. (Non-US airlines, unfortunately, are
not required to abide by ADA laws.) Some of the points that she covered
included:
- At most airports, curbside
drop-off rules have changes since Sept. 11th. It is wise to call the
airport in advance to get the latest information about baggage check-in
curbside services.
- It is now possible, if
you are using a wheelchair, to remain in your own chair up to the door
of the aircraft. At that point, it is necessary to transfer to the airline’s
regulation transport chair to access the aircraft. However, it is the
airline’s responsibility to dismantle your wheelchair (no matter
how high-tech), pack it for safe and proper storage during the flight,
properly reassemble it once on the ground, and meet you at the door
of the aircraft again for deplaning. Calling ahead to arrange for this
special service is advisable.
- It may be easier to rent
a power wheelchair at your destination, though, than to rely on gentle
handling of your customized chair by the airlines.
- Security checks (especially
if you are randomly selected for the more thorough body and clothing
check) can be done in a private room at your request. You must be accommodated—it
is your right.
- Your caregiver, even if
not traveling with you, has the right to accompany you to the door of
the aircraft. No ticket is necessary to get through security.
Disabled travelers may also
need to take along other pieces of equipment. Some examples are:
- Walkers, canes, etc.: You
have a right to take your walker or cane on board the airplane, and
they do not count as carry-ons (that is, you are still permitted the
usual number of carry-on items).
- Respiratory equipment when
going abroad: In order to make use of breathing equipment (suction,
cougholator, BiPAP), you should call the manufacturer for specific overseas
adaptive specifications for batteries and plugs.
Train travel
There are very few accessible train compartments available on any given
route, so the best advice is to reserve early. Unfortunately, non-disabled
passengers are unethically reserving accessible rooms because these compartments’
bathrooms are known to be larger and more comfortable. Because it is illegal
for the person taking the reservation to inquire as to the nature of the
disability, these quarters get taken first. SATH is currently involved
in training Amtrak personnel to be able to sensitively help disabled train
travelers.
Cruises
Only cruise lines traveling to Alaska and Nova Scotia currently have the
ability to help wheelchair-bound passengers disembark for short excursions.
Cruises to the Caribbean are particularly unable to accommodate these
port calls because the ships do not dock, requiring transfer to a smaller
boat to get to shore.
The Princess cruises are on
target with both the letter and the spirit of the law, and make the ships
themselves very accessible to disabled travelers.
Hotels
Minimizing the amount of equipment you need to travel with will make your
vacation or business trip simpler and less stressful. So be prepared to
ask very specific questions about available equipment and the set-up if
the room when calling for reservations. We often end up talking to someone
at an 800 number (not located in the city or town of our destination)
when booking accommodations with the major hotel chains. Request the direct
number for the hotel in your actual destination.
Ms. Nayar suggested faxing
pictures of the equipment that you need (for example, a transfer tub bench).
Otherwise, the hotel reservationist may say to you a generic “Yes,
we are accessible.” Better hotels can be asked to rent for you some
pieces of equipment, such as a raised toilet seat. You may, however, incur
the costs for the rental.
AAA accommodation books are
now available for four areas of the US—Florida, California, Washington,
DC, and New York. The hotels included in these books provide lists of
all in-room equipment available for travelers with disabilities.
Anne Saunders shared with us
her recent Carnival Cruise experience — “it was from and back
to New York, so great for city dwellers. The handicap cabins are a great
help and I could manage the bathroom and shower with my husbands help,
though the shower facilities are not well designed. I could get to most
of the public areas on the ship and at every shore destination there was
at least one excursion offered that provided transport with a wheelchair
lift, or in one case a ramp into a van. We really enjoyed it”. Thank
you for sharing this with our readers.
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